At Kansas City Clinic Advisors, we’re looking for a Virtual Receptionist to join our Patient Support team! In this role, you’ll provide high-quality scheduling support to primary care clinics across the United States—helping patients access care quickly, accurately, and with compassion.

🔹 Key Responsibilities:

• Answer and triage incoming patient phone calls with professionalism and empathy.

• Schedule, reschedule, and cancel appointments in alignment with provider availability and clinic protocols.

• Route messages and calls to the appropriate clinical or administrative team members.

• Communicate appointment details and preparation instructions clearly to patients.

• Monitor voicemails, message queues, and scheduling requests to ensure timely responses.

• Accurately document all patient communications and updates in the EHR (Electronic Health Records system).

• Collaborate with clinical teams to support daily workflow and scheduling accuracy.

🔹 Requirements:

• Fluent English (spoken and written)

• 1 year of experience in an appointment setter, virtual assistant, or call center role.

• Highly organized, detail-oriented, and comfortable working in structured, fast-paced workflows.

• Experience with multi-line phone systems and centralized scheduling (preferred).

• Familiarity with EHR systems and insurance verification processes (preferred).

🔹 About the Role & the Company:

💻 Hybrid position if you’re in Buenos Aires City (2 days per week in our Palermo office). Fully remote if you live outside CABA.

🕒 Full-time schedule, working U.S CST hours (11am to 8pm Argentinian time).

🤝 Formal employment with social security and OSDE 260 coverage.

📈 Growth and stability: Join a growing project committed to high-quality patient support and excellence in healthcare operations.

📍 Location: Available for Argentina-based candidates only.